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Forum Discussion
Chuck-IV
Mar 31, 2023Guide
Anyone know how to get back to this look for the app...
So after the app update(when they broke the security portion, I started getting a Blue background view where the devices were split by how they were connected(2.4g/5g/wired) and had a Allow access sl...
Chuck-IV
Mar 31, 2023Guide
I did disable the Armor and I never activated Parental Controls, so neither is active, but it is still on the white screen.
I am thinking the Blue screen version is for people who have a router that doesn't support Armor/PC in the app?
Either way, I just want the app to be CORRECT in the devices it shows connected/offline. Simply match what the web page says. It did when I had the blue screen and it is way off with the white screen.
FURRYe38
Mar 31, 2023Guru - Experienced User
I would submit a bug report thru the Orbi app.
- Chuck-IVMar 31, 2023Guide
I did. In looking at the iPad BLUE version, I think this has to do with the inclusion of the Prental Controls section. Currently on my iPad, which is still on the Blue version, there is no tile for Parental Controls at all and it is replaced by a Support Tile.
I think the app shows devices one way for their parental controls and a different(and apparently properly functioning) way if there isn't an option for Parental Controls.
- FURRYe38Mar 31, 2023Guru - Experienced User
Orbi and Most various NH Routers support Armor and SPC.
- Chuck-IVMar 31, 2023Guide
I don't know then. I think it is because for parental controls, it sets up Profiles. It automatically set up a HOME profile for me, even though I don;t use or subscribe to Parental Controls. I can't seem to get rid of that profile either. I think if it didn't have any profiles and didn't force the integration with Parental controls, I may see the Blue screen version instead.