NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Anyone know how to get back to this look for the app...
So after the app update(when they broke the security portion, I started getting a Blue background view where the devices were split by how they were connected(2.4g/5g/wired) and had a Allow access sl...
I would submit a bug report thru the Orbi app.
I did. In looking at the iPad BLUE version, I think this has to do with the inclusion of the Prental Controls section. Currently on my iPad, which is still on the Blue version, there is no tile for Parental Controls at all and it is replaced by a Support Tile.
I think the app shows devices one way for their parental controls and a different(and apparently properly functioning) way if there isn't an option for Parental Controls.
Orbi and Most various NH Routers support Armor and SPC.
I don't know then. I think it is because for parental controls, it sets up Profiles. It automatically set up a HOME profile for me, even though I don;t use or subscribe to Parental Controls. I can't seem to get rid of that profile either. I think if it didn't have any profiles and didn't force the integration with Parental controls, I may see the Blue screen version instead.
Only last thing to try would be a factory reset on the RBR and setup from scratch using a Wired PC and web browser. Don't use Orbi app at all. I would probably sign out of the Orbi app, and maybe even un-install the app. Then after the RBR is setup again using a web browser, try the Orbi app and check Device Manager for background. I would hope the blue background should return if Armor and SPC were not enabled on Orbi app and they were blown away by the FR and setup from scratch using a PC and web browser. My 8 series has been FR and setup from scratch many times since Armor and SPC trials ran out long ago.
Been asked to help test Armor so I maybe coming back to this. 🙄