Forum Discussion

Luminary

May 19, 2019

Anyone seeing internet connection drops with Armor enabled?

I installed Armor on my 2 1/2 year old Orbi and started having internet drops once I streamed content on my TV. I had the same issue when I thought I had removed Armor but apparnetly I had not. I f...

Christian_R

NETGEAR Employee Retired

Mar 30, 2020

Hello TechGuru1986,

Thanks for sharing your experience. If you're interested, we'd be glad to work with you on the issue(s) your reporting. If so, please send me a private message with your contact info and serial number.

Thanks,

Christian

WinterMute

Star

Aug 05, 2020

I have just started a thread asking for simple features that would allow us the ability to see and address whatever is causing the dropouts.

https://community.netgear.com/t5/NETGEAR-Armor/Interacting-with-Armor-once-it-s-enabled/td-p/1955263

I'm hoping that leads to a generally productive discussion to help people like us who are reporting our issues, sometimes getting a prompt to engage tech support, but otherwise having to completely walk away from Armor or from our hardware altogether.