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Forum Discussion
mgdurand1
May 19, 2019Luminary
Anyone seeing internet connection drops with Armor enabled?
I installed Armor on my 2 1/2 year old Orbi and started having internet drops once I streamed content on my TV. I had the same issue when I thought I had removed Armor but apparnetly I had not. I f...
jmorris1747
Feb 01, 2021Aspirant
Yep...thats what I did to get it to work....I was rebooting the router daily until I disabled Armor....needs work not ready for release.
ShawnKR
Feb 01, 2021Initiate
jmorris1747 wrote:Yep...thats what I did to get it to work....I was rebooting the router daily until I disabled Armor....needs work not ready for release.
Hard to believe they have not addressed this problem since this thread is already 2 years old. If they have a problem like this it makes me wonder how effective their software is.
- jmorris1747Feb 01, 2021Aspirant
I agree....I was lucky enough to trial it first before I paid any money for it. No sure why Netgear has not addressed this long standing issue.
- olympos1625Feb 03, 2021NETGEAR Employee Retired
Hi ShawnKR and jmorris1747,
Good day!
Thank you for reaching out. We are sorry for not able to get back to you immediately. This issue should already be fixed. Please DM us your email address, preferred call back date and time so we can have our Level 2 contact you and we will be able to coordinate with the Engineering team to work on this and provide solutions as soon as possible.
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team
- fsitiosJun 24, 2022Aspirant
Hi Oliver and Community,
I am having the same issue but with the router 7000p. Current firmware version V1.3.3.148_10.1.82
Have anyone solved this issue with Armor Security Option enabled? How if so? thanks!Kind regards,
Fernando