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Forum Discussion
John_Ba
May 12, 2024Luminary
Armer not linking between devices and new router
I replaced an old Orbi with a newer one and transfered my remaining armor sub over OK. But on the Orbi app it tells me my phones need armor installed But it's already is installed On a desktop it's ...
John_Ba
May 13, 2024Luminary
Found hiw to uninstall and reinstall so sorted now
- John_BaMay 13, 2024LuminaryI thought I had transfered my remaining time from my old Orbi to new one
But though I keep trying to move it from the old Orbi to new under services it's not doing it. Do zI have to go via support (does meen thr so called ability to do so is pointless) or what? - BK1959May 13, 2024Star
How exactly did you solve this issue? Did you uninstall and reinstall the Armor app?
- John_BaMay 15, 2024Luminary
Best of luck with getting them to do anything. I am getting the runabout over moving Armor outstanding sub from old Orbi to new one. Big problem is the multitude of different sites covering more or less the same things but non actually let you do anything but send you off to support. Support say do something but not HOW to do it as non of the different sites will let you do it. Ask them how to do what they say and you get no reply!
- John_BaMay 15, 2024LuminarySuddenly it looks like I was wrong one of support has now come back with a solution to the sub problem. Took some pushing but looks like if you keep at netgear you can get somthing sorted!