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Forum Discussion

RabbitHole75's avatar
RabbitHole75
Aspirant
Jul 19, 2021

Armor always flags REI emails as producing spam?

Why is it that very time I open an email from REI, Armor warns it has stopped a spam attempt?
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Jul 22, 2021

Hello,

 

Can you provide a screenshot of the message for us to better assist. 


Thanks,

Christian 

RabbitHole75's avatar
RabbitHole75
Aspirant
Jul 23, 2021

Hi Christian. Thank you for your response.

 
Here is a screenshot of my phone with the notice I get from Armor and a screenshot of the type of REI email that generates the warning when I open an REI email. 
 
Mike Straight
  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Aug 03, 2021

    Hi RabbitHole75,

     

    Are you able to view the details of the blocked spam attempt? You may need to visit the Armor portal at armor.netgear.com to view the details.

     

    Christian 

    • RabbitHole75's avatar
      RabbitHole75
      Aspirant
      Aug 04, 2021

      Hi Christian,

      Thank you for continuing to followup on my question.

       

      Strangely, the REI emails have suddenly stopped triggering any Armor alerts.  Possibly due to something REI or Armor has recently changed?

       

      If I get another alert I will do as you suggest and send the details.

       

      Thank you,

       

      Mike Straight

      • Christian_R's avatar
        Christian_R
        NETGEAR Employee Retired
        Aug 04, 2021

        Hi Mike,

         

        Sounds good. Thanks for the update!

         

        Regards,

        Christian