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Forum Discussion
diverdave
May 02, 2019Follower
Armor Blocking Sites - How to Unblock?
NetGear Armor has blocked a wordpress site I manage for a non-profit org. I cannot find a way to unblock this site on the web page presented to me by Armor, or through the mobile app. I have had to t...
shawn007
Jun 05, 2019Guide
DexterJB's solution is not adquate.
Netgear Armor is falsely blocking my compay websites which I need immediate access to. It is terrible that you want us to submit the URL to get it unblock and wait days and days for them to review it. I understand we would be building their database for you, but I need to immediately access my own site. Neargear Armor on the bottom of the page says, "We suggest that you [Go back to safety]". Netgear needs to have a option to "Proceed to website." This way we can have immediate access to our websites rather than waiting days for them to review the links. Furthermore, you need to allow us to whitelist the sites immediately. The only way I can visit my company websites is by disabling Armor, this pretty much makes Armor useless and my network vunerable to other types of attacks and popups while Armor is disabled.
If Netgear continue to block false postive websites and not give the ability to whitelist the IPs, they are loosing alot of customers. Personally, I will not renew the Armor subscription if this option is not immediately offered.
- quinnwAug 20, 2019Initiate
Netgear I totally support this statement. As an IT admin I need to work my site now, not when you decide to allow me to visit my site! I have disabled Armor and won't be subscribing. Placing a real firewall in between the net and my router that allows me to control the blocking.
- DexterJBAug 20, 2019NETGEAR Moderator
Hi, we greatly appreciate your feedback regarding the feature and rest assured it is taken note of and has been forwarded to the appropriate team. In the meantime, submitting a request to Bitdefender and contacting them via their support channels on the link below may be the best course of action for a more immediate resolution.
https://www.bitdefender.com/consumer/support/
Dexter
- BCB-DNKAug 22, 2019InitiateAs a new user I was rather surprised that the Armor Security blocked web-sites that I have been using for years without any problems. So full support for the suggestions mentioned of making it possible to proceed to a Armor blocked web-site. As of now I have been forced to deactivate Armor and will not continue to subscribe.
- gmartinsenNov 04, 2020Initiate
How did you Disable Armor? I deleted Bitdefender from my laptop, NO LUCK?http://www.sunlakesappleclub.com
shawn007 wrote:DexterJB's solution is not adquate.
Netgear Armor is falsely blocking my compay websites which I need immediate access to. It is terrible that you want us to submit the URL to get it unblock and wait days and days for them to review it. I understand we would be building their database for you, but I need to immediately access my own site. Neargear Armor on the bottom of the page says, "We suggest that you [Go back to safety]". Netgear needs to have a option to "Proceed to website." This way we can have immediate access to our websites rather than waiting days for them to review the links. Furthermore, you need to allow us to whitelist the sites immediately. The only way I can visit my company websites is by disabling Armor, this pretty much makes Armor useless and my network vunerable to other types of attacks and popups while Armor is disabled.
If Netgear continue to block false postive websites and not give the ability to whitelist the IPs, they are loosing alot of customers. Personally, I will not renew the Armor subscription if this option is not immediately offered.
- ThrowawayyyyyyDec 27, 2020Initiate
This is absolutely ridiculous. I am an Average Joe, not an IT admin. I need to access a site for work that (surprise!) Netgear has blocked. There is no way to unblock it without downloading an app, for some asinine, hairball, contrived reason. This is such a dumb way to go about it. Hey morons, let me unblock a site from my computer! You nincompoops.
Also, it is incredibly rude of Netgear to have known about this for a year and done jacks#!t about it.
F*** Netgear, I am never getting another router from Netgear ever again because of their incompetence and failure to help out customers. The people at Netgear should find new jobs. They are not helpful.
- winstonrhDec 29, 2020Tutor
The function is not working in the Orbi App. The Unblock functionality shows, and it let's me click to unblock - then confirms the unblock selection. But when I go to the UNBLOCKED tab, nothing is there.
EPIC FAIL - again.