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Forum Discussion
mimsOrbi
May 02, 2019Follower
Armor Blocking Sites - How to Unblock?
How do you allow specific sites that Netgear Armor is blocking?
DexterJB
May 03, 2019NETGEAR Moderator
Hi mimsOrbi, welcome to the community! You can check the link below to submit the URL/site to Bitdefender.
https://www.bitdefender.com/submit/
Dexter
Orbi-Roc
Jul 12, 2019Luminary
The problem with this DexterJB is that the user simple DOESN'T KNOW on which foot to dance. ARMOR/BitDefender is blocking the sites. Would it not be up to them to tell the user why it's being blocked with some form of documentation? I had a similar situation with the bank I deal with and could ever get a straight answer from anyone. To simply ask the user to whitelist the site is NOT a solution, since the user is uneasy about making that choice. What is that URL is a deceitful URL masking its true identiy?
To simply ask users to whitelist those ALERTS is a copout! Sorry!
- pizza_pabloJul 29, 2019Apprentice
I would be satisfied it I could unblock a site, but I see no place to do that , in router security settings. I see where to block a site, but no where to list sites to allow.
I reckon the next step is to find out how to disable Netgear Armor.
- Orbi-RocJul 29, 2019Luminary
Hi pizza_pablo . You can unblock a specific site by submitting it to Bitdefender. DexterJB included a link to the web site in an earlier post. I am still a little uneasy about this, because the user is left with the decision to un-block a site which, by all appearance, is legit. But then again, that's all malware tricks users. So for me, a nice improvement would be for Bitdefender to add to include notes when it choses to block a site to explain WHY it chosed to do so. I've had web sites rejected too; and when I checked with BD, the answer was:"Do you think it should be whitelisted?" thus again squarely throwing the ball back to the user -- why not tell the user exactly WHY THEY ARE BLOCKING the sites?