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Forum Discussion

ChristineT's avatar
ChristineT
NETGEAR Employee Retired
Jun 26, 2020

Armor Email Sent in Error on June 26, 2020

Hello NETGEAR Armor Community,   We are aware that a number of Armor customers (past and present) may have incorrectly received an email with the subject line “Welcome to NETGEAR Armor!” sent by ...
jrm7's avatar
jrm7
Aspirant
Jul 25, 2020
I got this message but it made sense because I had just purchased a year's subscription to Armor...except there's a problem activating it so I have no Armor Security currently--even though I paid for it and received a confirmation email.
  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Jul 30, 2020

    Hello jrm7, 

     

    May you provide me with the model number of your device and the current firmware version its on. 

     

    Thanks,

    Christian