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Forum Discussion
ARMOR extension discount code not working
Hi, I have RBR850 - Orbi Tri-band Mesh WiFi 6 Router(RBR850) mesh wifi system with Netgear Armor subscription. The Orbi app offers 35% discount when extending, but when I click it, don't get the disc...
Model field doesn't seem to have the RBR750 & satellite, although model number probably not important.
Have new router, newly installed Orbi app, trying to activiate paid subscription for Armor before free trial expires. Open the app, see banner across the top "Armor Sale. 55% off" but the link in the banner doesn't work. Try the "buy now" button and price is $99.99.
So, how do I get that 55% off?
I tried Support/Chat and after quite some time watching the "connecting to agent" spin, gave up in that idea.
I just spent total of 7 hrs on hold and speaking with customer service. 2 case numbers. I am told to let my trial offer expire and purchase the subscription for Netgear Armor after. My email offers from Netgear and the banner on security both are offering me 60% off and do not work. They tried to tell me they are expired, no expiration time is noted on offers, and the offer is still on listed on my Orbi security section on the app. WTH. My attorney will be in contact with them for breach of contract. Come on Netgear honor your offers, don’t put the customer service people in this situation, they don’t deserve this hassle.
i did try to purchase the subscription right after set up, had the same problem, just didn’t want to deal with it then, so I left it to deal with now, Shame on me.
let’s see what happens when I try tomorrow.