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Dwang's avatar
Dwang
Aspirant
Dec 08, 2020

Armor flags spam even when device is idle

Getting a lot of spam notifications originating from https://app.adjust.world from Orbi Armor. Any insight into what this is?

We were watching it and it seems like FB, Spotify and/or Reddit triggers it but not sure.

10 Replies

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired

    Hi Dwang, 

     

    Welcome to the community! May you provide us with a screenshot for us to better assist. I would also recommend that you check to see if your device is due for a firmware update.

     

    Thank you,

    Christian 

    • Dwang's avatar
      Dwang
      Aspirant
      I narrowed it down and tested the phone Spotify app on several devices and it alerts multiple times in a row with the spam alert.
      • I have the same issue but it's not my Spotify App. I believe its coming from my Facebook app.
  • Hi! I am experiencing this same issue. I am wondering if there is a resolution/fix for this? Thank you!

    • Dwang's avatar
      Dwang
      Aspirant
      Hi, any update on this?

      These alert notifications spam and drain my phone battery. Is there a way to whitelist if its not a security issue?
      • My daughter's Galaxy phone has exact same issue since last two days. I have installed Bitdefender on the phone and it couldn't find anything. However, the messages keep coming on the router everytime she uses the phone. However, no help is available to get rid of the message.
  • I have exactly the same issue when ever my wife is using her i-pad on our home network. She has cleared her cache on the i-pad, but it is still happening - seems to happen when she is playing Matchington Manor. Its great that Armour is blocking these 'dangerous spam' attempts, but we'd like to stop putting our network at risk in the first place.
    • Christian_R's avatar
      Christian_R
      NETGEAR Employee Retired

      Hello Community Users, 

       

      This has been reported and should be resolved by now. Please let me know if the notifications persists. 

       

      Thanks,

      Christian