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Forum Discussion

konabob's avatar
konabob
Guide
Jul 15, 2019

Armor paid subscription - unable to activate on RBR50 router

I purchased Netgear Armor security after about two weeks of trialing the product. When I login to the RBR50 router from my PC it says "Security Status Not Activated". When I login to the Orbi App fro...
Holybird's avatar
Holybird
Initiate
Jul 15, 2019

I'm having the exact same issue. I've reinstalled the phone app but the issue remains. The web portal states, "Not activated", the app states, "expired" but the Armor site shows my license is valid.

schumaku's avatar
schumaku
Guru - Experienced User
Jul 15, 2019

Get in touch with both Netgear and Bitdefender Support - nothing the community can do here.