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Forum Discussion
LawrenceNg
May 24, 2022Aspirant
Armor plan not avail on RBR50
I cannot subscribe to a new armor subscription for my older RBR pls help. Getting DOS and man to man flooDs.
plemans
May 24, 2022Guru - Experienced User
what firmware version are you on?
It should support armor.
Which products support NETGEAR Armor? | Answer | NETGEAR Support
To get a hold of support for subscriptions services like Armor/Circle, click on "MyNetgear" at the top.
Register an account (or login) and then the device.
From there you can start the support process.
Click on: My Support---->Contact Support---->Get help with my subscription service
- LawrenceNgMay 24, 2022AspirantI’m on v 2.7.4.24
- KevinLiTMay 24, 2022NETGEAR Moderator
Hello LawrenceNg,
I understand that you are having difficulties subscribing to a new armor subscription.
plemans is correct, your RBR50 supports NETGEAR Armor.
What is happening when you try to subscribe to a new subscription?
Best,
Kevin
Community Team
- LawrenceNgMay 24, 2022Aspirant
So in the app Orbi app I click onto security which is saying expired - renew armor now. When I click on that it takes me to the next page where it says
The plan is not available on the bottom of the screen it reads annual payment with a line across it. You can’t click on anything here