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Gar2019's avatar
Gar2019
Aspirant
Aug 05, 2019
Solved

Armor product and pricing

Armor was offered to me when I upgraded the firmware on my R7000 router. I activated the 30-day trial.

I have spoken with Netgear and Bitdefender. I have not gotten satisfactory answers from either.

Here are my questions:

1. Which Bitdefender product is included in Armor? Bitdefender offers multiple products with varying numbers of devices on which it can be installed. What do we get in Armor? Do we have options?

2. Who determines the annual pricing? Bitdefender is now listing their Total Security 2020 for up to 5 devices at $89.99 and offering it at 50% off, i.e. $44.99. Amazon offers the same product at $34.99. Two other suppliers offer it at $32.99 and $33.14. Will we be paying top dollar if we go onto an annual service contract?

I called Bitdefender about the pricing more than once. One person told me to call Netgear about pricing. The other told me they would relay my question to someone else and I would get an email response. I got the email response today which told me how to install bitdefender on all of my devices. Nothing about pricing.

Does anyone know the answers to either of my questions?

Thanks,

Gar

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