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Forum Discussion
DavidTreg
Dec 12, 2020Follower
Armor renewal say “this plan not available”
Hi my Armor subscription has expired. When I go into the Orbi app, I see “Security expired” so I clicked on it. I get a message saying checking NETGEAR armor status and then it comes up with the image...
Christian_R
Dec 15, 2020NETGEAR Employee Retired
Hello DavidTreg,
May you reinstall the Orbi app and power cycle your router and check to see if you're able to subscribe to Armor. Please let me know if your issue persists.
Christian
Manxviking
Apr 03, 2021Tutor
I have the same issue. I have reinstalled the app and rebooted the router but the problem still exists.
- Christian_RApr 08, 2021NETGEAR Employee Retired
Hello Manxviking,
May you send me a private message with your email address and router serial number for us to check further.
Christian