Forum Discussion

Luminary

Nov 16, 2023

Armor reporting issue after upgrading to firmware

I am having the same Armor reporting issue after upgrading to firmware V7.2.6.21_5.0.20. Issue did not exist in prior V6.3.7.10. No change in notification settings occurred (verified) yet Armor repo...

FURRYe38

Guru - Experienced User

Nov 16, 2023

Something to file a bug report about:

https://community.netgear.com/t5/Orbi-App/How-to-report-a-bug-on-the-Orbi-App/td-p/2140980/jump-to/first-unread-message

Or make contact with NG support about:

https://my.netgear.com/support/contact.aspx
https://www.netgear.com/support/contact.aspx

WRSORBI
Luminary
Nov 16, 2023
No problem. Case number just opened is 47805969
- FURRYe38
  Guru - Experienced User
  Nov 16, 2023
  Let us know how it turns out.
  - WRSORBI
    Luminary
    Nov 20, 2023
    Resolved. Although a factory reset was requested by support and performed, the probable real fix was the subsequent disabling/enabling all notifications for the Orbi app in IOS settings. Armor then reinitialized the log and recalculated the security score.