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Forum Discussion
PermWaves
Feb 07, 2022Tutor
Armor Security cancel renewal
Last year I purchased a RAX45 and a one-year subscription to Armor Security. It is set to auto-renew on 3/8/22. Last week I purchased an Orbi system that had a one-year subscription to Armor S...
plemans
Feb 07, 2022Guru - Experienced User
Usually you cancel it through the app.
It used to be under:
1. Tap settings/home icon at top left of nighthawk app
2. Select "Add Ons"
3. Select "Security"
4 Toggle off "Auto-Renew"
PermWaves
Feb 07, 2022Tutor
When I purchased the new Orbi system, I deleted the Nighthawk app from my iphone.
Is there any other way of doing this?
- plemansFeb 07, 2022Guru - Experienced User
You should be able to re-add the nighthawk app.
- PermWavesFeb 07, 2022TutorCan I do this even though I’ve already factory reset the router?
- plemansFeb 07, 2022Guru - Experienced User
Maybe? never tried it.
You could try contacting support
To get a hold of support for subscriptions services like Armor/Circle, click on "MyNetgear" at the top.
Register an account (or login) and then the device.
From there you can start the support process.
Click on: My Support---->Contact Support---->Get help with my subscription service