NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Armor showing inactive subscription
Hello, I was told to reach out to you as my Neatgear Armor is showing disabled on the Orbi app, however my subscription is active. There was an initial issue where I was charged twice and when ...
You'll need to contact NG support as this is beyond forum help:
https://community.netgear.com/t5/NETGEAR-Armor/Armor-Help-and-Information/m-p/2211063#M6089
Good Luck.
Hello,
I was told to reach out to you as my Neatgear Armor is showing disabled on the Orbi app, however my subscription is active.
There was an initial issue where I was charged twice and when that issue was corrected, I now experience this issue with the app.
However, when I click subscription via the app, it shows my active subscription, however I cannot access the GUI as it shows my subscription expired and asks me to sign up.
You'll need to contact NG support as this is beyond forum help:
https://community.netgear.com/t5/NETGEAR-Armor/Armor-Help-and-Information/m-p/2211063#M6089
Good Luck.