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Forum Discussion

erock82's avatar
erock82
Guide
May 09, 2019

Armor slows internet speed drastically

HI, I just installed the Netgear Armor on my RBK50 router. I noticed the internet seemed to slow a lot. I ran on speed test on a few connected devices and got ~10Mbps consistently. I have a 150 Mb...
erock82's avatar
erock82
Guide
May 15, 2019

Hi DexterJB, 

Yes, I am still having the extremely slow internet speeds.  Been a busy couple of days hopefully I'll get to deactivating armor tonight and see if that is the problem.  Not sure how it isn't that this point...

DexterJB's avatar
DexterJB
NETGEAR Moderator
May 15, 2019

Thanks for responding. Please keep us posted for us to provide a recommendation.

 

Dexter

  • erock82's avatar
    erock82
    Guide
    May 17, 2019

    Hi DexterJB,

     

    I disabled armor but still the same issue.  Maybe the firmware update caused the slow down?  Or maybe armor is still running in the background?  The interface isn't the best and I don't trust that armor has actually been disabled.  

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator
      May 19, 2019

      Thanks for the update. As a way to isolate the issue, please try resetting the router back to factory defaults and check if the issue will persist. You can back up the router settings in case you'd want to restore it. However, it is recommended to reconfigure everything instead as a way to avoid any lingering issues to be carried over.

       

      Dexter

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator
      May 22, 2019

      Hi erock82, were you able to get this sorted out?

       

      Dexter

      • erock82's avatar
        erock82
        Guide
        Jun 26, 2019

        Upgrading to firmware V2.3.1.60 seems to have help.  I'll keep an eye on it.