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Forum Discussion

SilentService's avatar
SilentService
Star
Jun 07, 2019

Armor subscription activated but not not applied to RBR50

I bought a subscription and during activation was presented with a very confusing dialog and apparently chose poorly.  The activation was accepted, but the RBR50 is still running on the trial.  See s...
DexterJB's avatar
DexterJB
NETGEAR Moderator
Jun 18, 2019

Hi SilentService, does the router UI and/or the Orbi app show that your Armor subscription is active?

 

Dexter

SilentService's avatar
SilentService
Star
Jun 18, 2019
Hi again. The Orbi app security panel says expired. I can’t attach screenshot because suddenly .jpeg files are not accepted as a valid attachment type.