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Forum Discussion
SilentService
Jun 07, 2019Star
Armor subscription activated but not not applied to RBR50
I bought a subscription and during activation was presented with a very confusing dialog and apparently chose poorly. The activation was accepted, but the RBR50 is still running on the trial. See s...
jhelton
Jun 22, 2019Guide
Spoke again with Bit Defender Tech Support about my trouble ticket (from several weeks ago) which has found no reponse from either Bit Defender or Netgear. Of course the support agent promised he would send the ticket back up to the higher level support and that I would receive a reply within a couple of days. Sorry to say I don't expect much. But, that is how they want to play the game.
With the exeption of VPN and this Netgear Armor problem (VPN Doesn't work on Mac) my Orbi has worked very well and is a good system. But I will find another solution and never purchase another netgear product (Currently have another Netgear router in office and several netgear switches). They obviouly don't care as can be seen from the lack of responses here in the forum or the tech support groups.
Orbi-Roc
Jun 22, 2019Luminary
Hi jhelton . I don't know about Armor/Netgear/Bitdefender VPN, but I have no problem whatsoever running NordVPN IKE on my two MacBook Pros.
- jheltonJun 22, 2019Guide
Thanks for the info but the VPN I spoke of is the built-in vpn on the Orbi Router. There seems to be a conflict with the OpenVPN version for Mac, Mac OS and Orbi. Am familiar with Nord, Express, and DisconnectMe VPN's. All are great products.