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Forum Discussion
SilentService
Jun 07, 2019Star
Armor subscription activated but not not applied to RBR50
I bought a subscription and during activation was presented with a very confusing dialog and apparently chose poorly. The activation was accepted, but the RBR50 is still running on the trial. See s...
biga888
Jun 22, 2019Initiate
I hate to say Me Too, but I am having the same problem. Active on my phone and not active on the router and I can not find any options to transfer etc.
Retsailor2009
Jun 23, 2019Star
Sorry about the double post.
- h2Jun 23, 2019TutorI have the same problem . Activated but not applied to RBR 50 on Orbi App Security feature.
Hope there will be a solution soon .- Retsailor2009Jun 23, 2019Star
I got my issue resolved. I went to the Bitdefender website and spoke with the support folks via chat. I talked with them last night and it was fixed this morning. Here's a link to the site: https://www.bitdefender.com/consumer/support/
- Orbi-RocJun 23, 2019Luminary
That's good news Retsailor2009 . Did the rep offer any hints as to why the process is this difficult?