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Forum Discussion
SilentService
Jun 07, 2019Star
Armor subscription activated but not not applied to RBR50
I bought a subscription and during activation was presented with a very confusing dialog and apparently chose poorly. The activation was accepted, but the RBR50 is still running on the trial. See s...
Retsailor2009
Jun 23, 2019Star
I got my issue resolved. I went to the Bitdefender website and spoke with the support folks via chat. I talked with them last night and it was fixed this morning. Here's a link to the site: https://www.bitdefender.com/consumer/support/
Orbi-Roc
Jun 23, 2019Luminary
That's good news Retsailor2009 . Did the rep offer any hints as to why the process is this difficult?
- Retsailor2009Jun 23, 2019Star
They gave me no idea as to what the issue was. I did send an email back to the rep asking for the days that I paid for but didn't get back. I've yet to hear back from them.
- Orbi-RocJun 23, 2019Luminary
Heck Retsailor2009 , with all the aggravation they caused, they should add three months to your subscription! (;<))
- Retsailor2009Jun 23, 2019Star