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Forum Discussion
Armor subscription activated but not not applied to RBR50
I bought a subscription and during activation was presented with a very confusing dialog and apparently chose poorly. The activation was accepted, but the RBR50 is still running on the trial. See s...
That's good news Retsailor2009 . Did the rep offer any hints as to why the process is this difficult?
They gave me no idea as to what the issue was. I did send an email back to the rep asking for the days that I paid for but didn't get back. I've yet to hear back from them.
Heck Retsailor2009 , with all the aggravation they caused, they should add three months to your subscription! (;<))
Yes I also contacted bitdefender support with my info along with activation code. NOTHING YET! i did this 6/29/19 I have ticket# also With my issue NO RESONSE.
So SAD!
I will try Bitdefender support. When I login to the Netgear Support site it says my Phone, Email, and Chat support have expired, although hardware support is still active. Sub-optimal given that I just purchased a newly offered and Netgear enabled feature for my router. Thanks for your response and suggestion.