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Forum Discussion
Armor subscription activated but not not applied to RBR50
I bought a subscription and during activation was presented with a very confusing dialog and apparently chose poorly. The activation was accepted, but the RBR50 is still running on the trial. See s...
They gave me no idea as to what the issue was. I did send an email back to the rep asking for the days that I paid for but didn't get back. I've yet to hear back from them.
Heck Retsailor2009 , with all the aggravation they caused, they should add three months to your subscription! (;<))
Yes I also contacted bitdefender support with my info along with activation code. NOTHING YET! i did this 6/29/19 I have ticket# also With my issue NO RESONSE.
So SAD!
I will try Bitdefender support. When I login to the Netgear Support site it says my Phone, Email, and Chat support have expired, although hardware support is still active. Sub-optimal given that I just purchased a newly offered and Netgear enabled feature for my router. Thanks for your response and suggestion.