Armor subscription activated but not not applied to RBR50

I understand your frustration. Poor support makes wanting to buy from or support a company very difficult. To be honest with you, after going in loops for about 3 times, I became aggravated and made my way to the Bitdefender site. Even their support will take you in loops if you don't pay attention. That's why I posted the link. To answer your question, I did nothing more than get in a chat with them and explain the issue. I told them that there were a huge amount of users having the exact same issue. I told them how frustrated I and they were. That's it. Sorry I can't give you anything more. Good luck and I hope that you and the rest reading this have the same luck I did. There's a screenshot of the chat I had with them last night attached.