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Forum Discussion
Magnar
Oct 22, 2021Aspirant
Armor subscription renewed but still shut off
After the first year of an Armor subscription, it auto-renewed and the fee was charged to my card. A few days later, Windows began telling me my virus protection was out of date. When I bring up Bi...
FURRYe38
Oct 27, 2021Guru - Experienced User
To get a hold of support for subscriptions services like Armor/Circle, click on "MyNetgear" at the top.
Register an account (or login) and then the device.
From there you can start the support process.
Click on: My Support---->Contact Support---->Get help with my subscription service
That's going to be your best bet.
Potentially @DarrenM can help
Magnar
Oct 29, 2021Aspirant
Thanks for your response. I do have a support ticket on this issue, and was contacted about it. But it is still not resolved and they have gone silent, not responding to my requests for update.