NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Armor Support R8000
:heart:I just installed the Security Software Armor Free Trial/Eval. I have several support related issues. I can't find support for the armor product. Please advise if this product is features techn...
Hi thwooldr, welcome to the community! You can check on the links below for an overview or explanation on some of the Armor features.
Why doesn’t my device immediately display on the Devices page in the NETGEAR Armor platform?
What is NETGEAR Armor device detection and how does it work?
https://kb.netgear.com/000059522/What-is-NETGEAR-Armor-device-detection-and-how-does-it-work
What features does NETGEAR Armor offer?
https://kb.netgear.com/000059435/What-features-does-NETGEAR-Armor-offer
What kind of URLs does NETGEAR Armor block?
https://kb.netgear.com/000059439/What-kind-of-URLs-does-NETGEAR-Armor-block
How often does NETGEAR Armor run a vulnerability scan?
https://kb.netgear.com/000059456/How-often-does-NETGEAR-Armor-run-a-vulnerability-scan
How is NETGEAR Armor different from an anti-virus software?
https://kb.netgear.com/000059436/How-is-NETGEAR-Armor-different-from-an-anti-virus-software
What type of vulnerabilities does NETGEAR Armor protect me from?
https://kb.netgear.com/000059438/What-type-of-vulnerabilities-does-NETGEAR-Armor-protect-me-from
Let me know if you have more questions.
Dexter
Ok well thanks for the facts link. None of these answered the questions but at least i have the support offered by this product. I had to disable the armor product as it blocked odd legit sites only. Blocking sites and distributing the virus software apears to be the only features of the new FW. So i restored back to the previous FW. Restore kept the Armor app disabled but did not remove the service from the Netgear FW. As the Armor service uses 3/4 of the routers CPU it renders the R8000 near unuseable. So i will replace the NetGear R8000 with another router... I do not recomend using Armor on the NetGear R8000. Very Flustrating...
Hi thwooldr - Just out of curiosity, how were you able to determine that the Armor service was using 3/4 of the router's CPU, even afte disabling it?
- I monitor all traffic and bandwidth with Network Instruments Packet analyzer. The amount consumed with Armor was higher, but after turning it off it never returned to 650 mbs. I even tried to downgrade the fw. No success. You can also see the speed changes with speed test if you have a good benchmark server. Thanks for all the time you spent on the support. Best back..
Thank you for that WinkEye , much appreciated. I still would like to know how you were able to measure the router's CPU usage. You stated in your earlier post that Armor gobbles up 3/4 of the router's CPU. I would sure like to know how you did that and see if I can replicate this at my end. Thanks for your help.
