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Forum Discussion
Solved
Armor support
I tried to talk to someone in support about the problems their Armor program is causing some sites to not be able to connect without having to reboot the router. Unfortunately, every time I reached ...
Again, armor is baked into the firmware. But if something didn't get disabled properly when you turned it off, it can help.
Unfortunately, Armor doesn't show these sites are blocked. I think the problem is that Armor takes so much time checking a site such as the Apple server, that the server just times out. Since you have no opportunity to really change any Armor settings, then you are stuck with the problem unless you can get rid of Armor or completely bypass it.
What device do you have?
what firmware is on it?
What modem/gateway is it connected to?
RAXE290 1.07.62 The modem is an ONT from Hotwire Communications. Alcatel. In one of the times that I actually talked to a Netgear support person they seemed to think I was using Xfinity. From some of the other postings that I've read, they indicated that Armor uses its own dns servers and you cannot change these on your router. What I have now is via the Nighthawk app that Armor is not enabled but it is activated.
Did you try a factory reset?
What ONT is it?