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Forum Discussion
MarkHalley7
Apr 03, 2022Tutor
Armor VPN prevents loading most webpages
I’ve had an issue with websites being prevented from loading when on wifi, running through Armor VPN. Even with this NETGEAR Community forum…the page starts to load (I see the progress bar get to abou...
Jeffgear
Apr 19, 2022Virtuoso
Hi Mark
I frequently get a similar issue on my iPhone 12 Pro Max where browsing from Safari or running some apps stall when the Armor web protection is running in the background.
If I pause web protection in the Armor app or toggle airplane mode then browsing returns to normal or the apps that stalled come to life. I've had this issue on WiFi and 4G, and across numerous iOS versions since I subscribed to Armor last year. It very occasionally happens on my iPad. Sometimes I wait like a minute and click refresh and the web page request completes ok, but I usually get frustrated and just pause web protection for the 15 mins option and it clears the issue for a few days, even after the 15 mins pause has elapsed and web protection has automatically re enabled.
Because the issue occurs on WiFi and 4G I think I can rule out my Orbi mesh network. Also another household member's iPhone running Armor doesn't experience the same issue at the same time, but will get the issue at random times. The occasional issue with my iPad may be some other quirk, leaving me thinking it's specific to the iPhone/Safari/iOS ecosystem and therefore more likely an Apple issue. Meanwhile my MacBook Pro running Armor web protection on the same WiFi has never stalled with Safari sessions.
I suspect there's an interoperability issue between iOS and 3rd party VPNs.
Jeff