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Forum Discussion
Armor VPN prevents loading most webpages
I’ve had an issue with websites being prevented from loading when on wifi, running through Armor VPN. Even with this NETGEAR Community forum…the page starts to load (I see the progress bar get to abou...
I'm seeing the same problem, it is impacting two iPads and two iPhones. Lately it has become so bad that one iPad won't go more than 15 minutes without getting into the stalling scenario. I finally had to permanently pause the web protection to get my wife's iPad and iPhone to where she can use them. My next step is to remove the app from the iPads and iPhones.
I have used other VPN-based apps before - CloudFlare's 1.1.1.1 Secure DNS app - and had zero problems. Armor / Bitdefender definitely has an issue.
I think the issue is caused by Armor's inability to keep persistent sessions across its VPN. Possibly due to its load balancing architecture. So without Armor a Safari session or app using HTTPS session to a cloud service would simply refresh no problem after it was left a few hours or days. However with Armor running the session gets orphaned and the only way to re-initiate it is to (1) pause or quit or resume web protection (2) toggle airplane mode (3) reboot the iOS device (4) clear Safari cache and restart.
Some other VPN architectures seem to cope better as they maintain or cache the session and can resume it regardless of the region the responding or active LB is located.
What is odd is the indeterminate time it takes for the session to tombstone as it's not a consistent time. So I'm wondering if it's more a factor related to their load balancing switching sessions about geographic regions than a discrete session timeout parameter.