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Forum Discussion
Purigading
Aug 09, 2020Aspirant
Armour Seccurity and Orbi
I have model (RBK50) AC3000 , which I could not locate in the pull down windows when typing this so just selected anything to get things moving. But it is a (RBK50) AC3000 with 3 satellites. I ha...
Mstrbig
Aug 09, 2020Master
Purigading wrote:I have model (RBK50) AC3000 , which I could not locate in the pull down windows when typing this so just selected anything to get things moving. But it is a (RBK50) AC3000 with 3 satellites.
I have 2 questions:
Since installing the Armour Security with Bitdefender in my Android phone the Orbi app shows only the Orbi main router in green - but the 3 satellites are all in red. Is this supposed to be so?
Next, I tried to disconnect the "security" on the mobile phone app (android) in settings/security but all I get is "disabling NETGEAR armour", and then it times out without completing the disconnection. I tried many times, same all the time.
Would appreciate any help that can be provided to me and I thank all in advance for any such help given me.
Cheers, Gerry (Perth, Australia)
Depending on how you have your bitdefender set. Go to a PC and go to http://orbilogin.com/ and check if you see the satellites. Disable Armor and check if you see them in the app.