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Forum Discussion
wolfereeno
Aug 04, 2020Apprentice
Bitdefender processed a renewal. Orbi doesn't see it and wants me to renew again
The Armor experience has been bad for me. Was a pain to setup a year ago and now the newnewal isn't working. Netgear and bitdefender just are not well integrated for purchases and renwals. I ...
Christian_R
Aug 10, 2020NETGEAR Employee Retired
Hello wolfereeno,
May you reboot your router and reinstall the Orbi app and let me know if the discrepancy is still there.
Thanks,
Christian
wolfereeno
Aug 15, 2020Apprentice
That did not help.
I'm going around a bit with Bitdefender tech support who reset something so that Bitdefnder is now active on my Orbi. However my desktop Bitdefender clients now show as expired. I've gone through several uninstalls and reinstalls with Bitdefnder and its not working.
This is enourmously frustrating.