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Forum Discussion
BLOCKED websites!
I bought this router as an alternate choice for my cable company's router. all seemed fine at first, but then the router started blocking one of the websites my husband uses. When he tries to acces...
the firmware version is 1.0.14.134; if it does need to be updated, how is that done?
NeilAlanH wrote:
the firmware version is 1.0.14.134; if it does need to be updated, how is that done?
There is newer firmware for your device:
R6700AX Firmware Version 1.0.15.146 - NETGEAR Support
That has a list of bug fixes:
Bug Fixes:
- Fixes the issue where an Armor ping is lost.
- Fixes the issue where Armor activation fails.
- Fixes the issue where the security for the 2.4 GHz radio is not correctly applied in bridge mode.
- Fixes the issue where the remaining traffic volume is incorrectly reported when the traffic meter is set without a limit.
- Fixes the issue where a pop-up window unexpectedly displays after a timeout.
- Fixes the issue where IPv6 blocking does not work.
- Fixes multiple other minor bugs.
Looks like it might apply to your problems.
I am surprised that whoever you talked to at Netgear did not ask about the firmware. As I said before, this is one of the standard questions when troubleshooting.
That Release Note explains how to update the firmware. but here is a generic KnowledgeBase article:
How do I manually upgrade firmware to my NETGEAR router? | Answer | NETGEAR Support
My instinct tells me that, even if the update does not mend the router, your problem has nothing to do with Armor.