NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Can’t disable netgear armour using Orbi app
I installed an Orbi router a couple of weeks ago with not issues. Now my Mac mini is unable to go to any website as it is showing I a security threat. I have tried to disable Netgear Armour in the se...
I am also having the same issue. I want to disable Armor but I get the same timeout issue as previously mentioned. Any updates on this?
Backup the router config to your computer on routerlogin.net
Then reset your router on the same website. Once finished upload your saved configuration file. All of your devices will reconnect, no need to re-enter credentials on your devices, should automatically connect after you upload config and reboot. You can then, turn off Netgear Armor in the app without getting an error message.
Reinitializing my router is not an option that I am consideringf lightly.
Isn't a reboot sufficient!? :oHas anybody managed to solved the issue?
I can report success. I finally figured out how to get at this level of configuration thatnks to this discussion, and downloaded a copy of the router configurateion to my computer, but decided to try just rebooting the router before taking the more drastic step of resetting it to factory defaults. Once it had rebooted, I was able to use the Settings>Security interface in the Orbi app to disable NETGEAR Armor.
I am very thankful that finally worked because its insistence on blocking URLs even after I told it to unblock them came very close to preventing us from watching the Tommorrowland New Year’s Eve virtual festival we had paid for last night! I am also glad this happened during my trial period of NETGEAR Armor so I can be certain to never spend money on it.