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Forum Discussion
Cannot Cancel the subscription - no option to stop auto renewal
For those who deciding to subscribe or not - here is my personal story ... So... Activated the trial Armour subscription by mistake on one of my devices - after two days of complete crap reportin...
a couple things.
1. call your card and dispute the charge. Things tend to happen faster when funds get pulled back
2. click on "mynetgear" at the top. register an account (if you haven't). from your account there's a support option with then an option for subscription services. Use that to contact support to get it canceled.
Thank , I have already done that - multiple times - the subscription listed as canceled. but apparently someone forgot to cancel with BitDefender. as on their site it listed as Active . the credit card company was notified.
Yes... BitDefender said the subscription was processsed via NetGear - they have nothing to do with it . Called this morning to Netgear and asked the same ... waiting for their reply ...