NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Cannot disable armor RBR40 "Process is taking too long"
I'm unable to disable Armor as I keep getting a "Process is taking too long (more than 60 secs), Try again!!" error. Why is there not option to disable it using a desktop? I've tried reinstallin...
Thanks for the response. I'll post over there.
I love the Orbi system, I've even extended it to four satellites, but Armor is just terrible considering how difficult it is to disable. I don't understand it.
Hi StephenRSantoro,
Sounds like you are having an Orbi app issue where there is a time out occurring when you use the disable feature of the app. The way the disabling works is when you disable the feature on the Orbi app there is command/api that gets sent to the rbr40 telling the feature to be disables and sound like that’s what’s timing out. My suggestion to fix this quickly would be to reset the RBR40 to factory settings as that will take care of it. The other thing I would suggest is make sure you have the latest Orbi app version from the app store and try again, if that still fails than shake your device and submit an instabug log to Netgear so they can have a look and see why the command is timing out in the app.