Forum Discussion

Follower

Jan 30, 2021

Cannot renew Armor Security

I own two netgear routers under the same account, at two different locations (homes), for which i had activated the one year Armor Security; it has expired as of today but when i try to update/renew ...

BruceWS

Initiate

Mar 21, 2021

I keep getting this same problem on my Orbi. It expired today and even when I was going in before expiration it was giving me this same “Already purchased” message. This is frustrating. Please advice. Thanks Bruce

Christian_R

NETGEAR Employee Retired

Mar 23, 2021

Hi BruceWS,

May you send me a private message confirming your router serial number and the email address associated with your router.

Thanks,

Christian

AtfS
Aspirant
Apr 11, 2021
Hello,

I got 1 year armour subscription and its expiring in a week. when I try to renew getting message as other users "Already contract is purchased for the account". Please suggest how to renew

Thanks,
Atfs
- Christian_R
  NETGEAR Employee Retired
  Apr 15, 2021
  Hello AtfS,
  
  You should be able to renew your Armor subscription once it expires.
  
  Christian
sargentkennedy
Aspirant
Jun 25, 2021
How about you do some computer engineering and take 10 seconds to search for other people having this exact problem.