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Can't detect printer in ReadyShare printer on new PC - driver ver. different
I have a laser printer (USB only) connected to the USB port on my R7000P, and am able to access it through 2 other laptops. When I brought in a new PC and installed the ReadyShare utility on it, as w...
Got the official support response from BitDefender after getting the printer recognized. KB article here: How to allow a Printer through Bitdefender firewall .
Normally 3rd pary firewall software I'd assume would be my own responsibility to figure out, but in this case it's the version of BitDefender that comes with the Netgear Armor subscription.
Hi CanadianGuy, have you tried copying over the program files from the working computers over to the new one? Also, try temporarily disabling any security software and see if the issue will persist.
Dexter
NETGEAR Team
I did try replacing the program files (to no avail), but when I disabled my BitDefender firewall, the printer appears. I went in to the firewall settings and see that control center.exe has been allowed, and I've added an additional rule allowing svchost.exe, but I do get a message saying that 'System' (no file/path) has been blocked. We have 3 laptops, and the first 2 are also running BitDefender Total Security with no issues. Further thoughts?
Chris
