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Forum Discussion
DonMcC
Sep 26, 2020Aspirant
Can't Finish Armor Purchase
Through the IOS Nighthhawk app I purchased a year subscription to Armor. The app accepted my PayPal but then froze, several times. Now I have an order number listed in PayPal dated 9/25/2020, but it ...
ravin63749
Nov 11, 2020Aspirant
I couldn't complete the purchase of armor security through my nighthawk app. I tried many times. Would only accept credit card. If this is the case, why have paypal option there? definite flaw in this order process.(Just got off the phone with tech support regarding this issue. By the time I got connected I gave in and used my credit card. Speaking with tech support, I was told that it wouldn't work with paypal because they need my credit card number.) I contacted chat support at least 4 different times before calling and kept getting disconnected.
Christian_R
Nov 17, 2020NETGEAR Employee Retired
Hello ravin63749,
Welcome to the community! May you send me a private message with your email address and case number(s). I'd like to look into this further for you.
Regards,
Christian
- KatyMacadamiaJan 16, 2021Aspirant
I am having the exact same problem trying to purchase Armor protection. I have tried this on both my iPhone and iPad. I submit my PayPal credentials which are accepted but then the App fails to do anything other than show a progress circle... endlessly circling...
Please could someone help me?
Thank you,
Katy