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Can't Install Bitdefender VPN
I discovered from browsing the Bitdefender website that the version of Antivirus for Mac provided through armor.netgear.com is not the latest version so I uninstalled it and reinstalled it hoping to ...
Yes, exactly the same problem and same experience with dreadful customer service, tried an failed both with NG and BD!
I asked Bit Defender support to transfer my VPN registration from Netgear to my Bitdefender Account and they agreed to do so. Then I downloaded the current Anti-Virus for Mac directly from Bitdefender and it installed the VPN and everything is working now. The problem is the files provided by Netgear. If you can download and install them from Bitdefender they work.