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Forum Discussion

Flfcosta's avatar
Flfcosta
Aspirant
Jan 14, 2021

Change phone number for Armor two step

I am having issue to change my phone number for the two step verification to access my Orbi app.
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Jan 20, 2021

Hello Flfcosta,

 

Do you receive any sort of error when attempting to edit your phone number?

 

Christian 

Flfcosta's avatar
Flfcosta
Aspirant
Jan 25, 2021

Hi,

 

There is no error message.

 

I was able to delete the old number but I cannot insert the new number.

 

Thanks,

 

Fernando

  • Whelton's avatar
    Whelton
    Aspirant
    Mar 15, 2021

    Did you ever get this resolved. I am seriously considering getting a different companies router, because no one can answer this question.

    • Flfcosta's avatar
      Flfcosta
      Aspirant
      Mar 16, 2021

      Hi,

       

      I have not received any reply from Netgear regarding this issue.

       

      I have simply remove thet two step authentication process from my product.

       

      Thanks