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Forum Discussion
Deactivating Amor trial
How do you deactivate the Amor security trial?
Hi Geoff,
That's what I was doing but the service remained active despite being disabled.
RESOLVED: I finally resolved it by logging into the router using the address on the base of the router http://orbilogin.com then forcing an IP address reset. This immediately allowed access to websites without the need to repeat the disabling of 'ARMOR' in the settings->security menu
Hope this helps others too.
Thanks for that Marc... yes, the service remained "actived" for me too by "disabling" Armor in the Otbi app. However, I'm thinking/hoping that "actived" just means that I had started up a countdown on the Armor trial period... who knows. Anyway, "disabling" Armor seemed to cure my problems even though it still shows "activated" on the Security button in the Orbi app's dashboard. Just to follow up for the sake of curiosity, when you say you forced an IP address reset, did that mean that you changed the IP address from a dynamic to a static one? I didn't find a place to specifically "reset" as such... just wondering. Sorry to be vague about all this networking stuff... just trying to muddle through it. Anyway, as of now, all is good here... best wishes.