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Forum Discussion
Disabled Armor but Netgear Armor Portal is still running ...
I disabled Armor with the iOS app; but when the Netgear Armor Portal web page is still showing it as active, alerts are still coming in, and so forth. How can this me if I disabled Armor?
I also lost access to the App store on my MacBook once I activated Bitdefender for Mac. Uninstalling it did nothing. Sign-out and back on to the Cloud did the trick for me. I don't know if this situation applies to you, but thought I should pass it on regardless. Good luck!
Perhaps DexterJB will come to the rescue Goudbezie and shed some light as to why Netgea Armor Portal is still running and reporting errors once Armor is disabled in the app. I hunch is that the only way we can completely dis-engage Armor is to do a factory reset on the Orbi. But before I go through all the trouble of doing that, I would like a moderator to confirm that this is the case.
- I read in other topics that even a factory reset doesnât do the trick đł
I read somewhere that logging in via http://orbilogin.com can help. But even this url is blocked on my phone.- Yes!
Did a factory reset on router and satellites, deleted the app, installed everything via a web browser (did not use the phone app) used this step by step video: https://youtu.be/Y-IgLQJFj0U and it all works! Installed the Orbi app and not touching the security option ever again.