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Forum Discussion

cavernap's avatar
cavernap
Aspirant
Jun 08, 2020
Solved

extending Netgear Armor subscription

I bought an Orbi RBR50 a year ago and it came with a year of Netgear Armor. Last month I got notifications that the Netgear Armor was going to expire, so I bought a year subscription through the link...
  • Christian_R's avatar
    Christian_R
    Jun 10, 2020

    Hi cavernap, 

     

    While on the security page in the app, do you see 3 vertical dots at the top right hand corner. If so, that should be the menu icon where you can select your subscriptions and enter an activation code. You may also try visiting armor.netgear.com through a web browser and entering your activation code there. 

     

    Regards,

    Christian 

Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Jul 14, 2020

Hi Charlie, 

 

Sounds good! Please let me know how it turns out. 

 

Christian 

CharlieBrien's avatar
CharlieBrien
Tutor
Jul 15, 2020

Christian,

 

Bitdefender support resolved the issue. I did not have a chance to reboot last night. I noticed this morning my Armor subscription showed Active. Appreciate you responding to my post.

 

Thanks again,

Charlie Brien

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Jul 17, 2020

    Hi Charlie,


    Thanks for getting back with an update. Happy to hear you're up and running!

     

    Best,

    Christian