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Forum Discussion

jf2186's avatar
jf2186
Tutor
Jan 14, 2023

Factory Reset CAX30

If i factory reset my CAX30 will i lose my subscription to Netgear Armor? I paid for it and i dont want to go through the hassel of trying to get my subscription back because of some weird problem like the modem thinking its a completly new account and it makes me pay for the armor again.

4 Replies

  • Do I keep my subscription to armor if I factory reset my modem?

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    No. Just may have to set it up with in the NH app again. 

    Should appear in the NH app under My Subscriptions there as well.