NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Forced Netgear Armor trial.
Latest Nighthawk update forces the end user to agree to a 30-day free Netgear Armor trial in order to activate and keep using the app. I do not want a free trial, I do not want Armor. I do not want t...
I've not gotten the forced install option on mine. But I did install using the browser and declined the armor trial through the browser.
did you try that?
In order to activate and use the Nighthawk app. after the latest app update, you have to agree to the Armor install or you can't activate and use it. So, unless you want to sign-in via browser for everything, you have to install Armor to use the app.
the actual armor is built into the firmware. You can enable it to get it activated and then just de-activate it.
I dont want to enable it or want it at all. I just want to be able to use the app to control my router, like I have been for years, and not forced into a 30-day trial in order to even open the app. It's BS.
johnw1ck – I am also seeing the same screen when launching the Nighthawk app on an iPhone 13 Pro (iOS 15.3.1), which requires a user’s consent to start a NETGEAR Armor trial subscription as a prerequisite to using the app. This is disappointing, and I hope that NETGEAR soon remedies the situation.
What is perhaps even more concerning is the statement “NETGEAR collects analytics data," which may imply that NETGEAR additionally requires a user to accept their Analytics Data Policy as a precondition to using the Nighthawk app. Perhaps customers who have chosen to opt-out of the Analytics Data Policy may no longer be able use the Nighthawk app, unless they reverse their decision and opt-in to that policy?
johnw1ck wrote:
In order to activate and use the Nighthawk app. after the latest app update, you have to agree to the Armor install or you can't activate and use it.
I have noticed this pop-up in the Android app, but I was not forced to accept anything to progress.
