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Forum Discussion
Forced Netgear Armor trial.
Latest Nighthawk update forces the end user to agree to a 30-day free Netgear Armor trial in order to activate and keep using the app. I do not want a free trial, I do not want Armor. I do not want t...
Netgear sent me a form to opt out of tracking (really this is opposit of the way it should work) which i filled in and they accepted (very kind of them).
But the armor nonsense remains so I haven't used the app again.
The Nighthawk app updated to version 2.15.1.2 this morning on my iPhone 13 Pro (iOS 15.4) – and, unfortunately, the initial screen requiring installation of “your free 30-day NETGEAR Armor trial” remains.
Apparently, NETGEAR will not allow individuals access to the Nighthawk app without first having initiated a trial of Armor. In addition, the comment on that screen that “NETGEAR collects analytics data” may imply that an opt-out from the Analytics Data Policy is incompatible with usage of the app?
Topology wrote:
The Nighthawk app updated to version 2.15.1.2 this morning on my iPhone 13 Pro (iOS 15.4) – and, unfortunately, the initial screen requiring installation of “your free 30-day NETGEAR Armor trial” remains.
May be an iOS thing. No nags here in Android. Two routers (R7800 and R7000P). Local wifi and anywhere access.
Based on a conversation with a NETGEAR Senior Technical Support Expert, clicking "I agree" to the statement "I accept NETGEAR's Terms and Conditions and acknowledge that I have read the Privacy Policy" on the Nighthawk app startup screen does not enable router data collection, for individuals who have already chosen to opt-out of the Analytics Data Policy.
In addition, both the Nighthawk app and the Armor service can be used by individuals who have already chosen to opt-out of the Policy – i.e., participating in router data collection is not a prerequisite for use of the app or service.
Topology I appreciate your response, but it has nothing to do with my issue nor the topic of this thread. I've tried to make this as clear as possible numerous times. My issue is that I want to use the IOS app to control my router, in order to do that I have to agree to a FORCED armor trial in order to just use the app, which I do not want nor will ever want. I do not want to be forced into a Armor "30-day" trial in order to use the app. Which of course automatically rolls into subscription after the 30-days. It's one of the scummiest moves I've seen. Even if it didn't roll into a subscription, I DO NOT WANT ARMOR! I never once mentioned the analytic issue, so I don't want this thread dissolving into that issue.
