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Forum Discussion
Bbsfan
Dec 01, 2024Follower
Getting ripped off from Netgear Armor
I have Netgear Armor and it is set to renew on 7/25. I recently looked at my bank account and I was charged 99.99 on nov 29, 2024 for the years subscription. Last year I was ripped off by Netgear. They charged me 99.99 plus another 69.99 for a router that had died and I made a request that they remove a dead router from my Netgear page back in 2021. The system would not allow me to delete it. I was assured back in 2022 that they would delete that router, but the “foreign” support line never did. I spent 3 months back in forth and they finally credited me my money back. Now they have charged me again. I am so fed up with their foreign technical support. I disputed the charge on my credit card as well
1 Reply
- DarrenMSr. NETGEAR Moderator
Hello Bbsfan
We are very sorry this happened again can you send me your info in a PM so I can escalate this issue to our customer care team to have that router removed.
Name:
Email:
Any case number you have from the past issue:
Router that needs removed:
Thanks
DarrenM