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AnderwDavis's avatar
AnderwDavis
Follower
May 10, 2019

How can I fix a router that gives signal, but not internet

My router will give off wireless signal, but it does not give internet access. I've tried restoring to factory settings, but that won't work either. Is there any way to fix this? if you have any idea for our Netgear router

2 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    May 10, 2019
    AnderwDavis wrote:

    My router will give off wireless signal, but it does not give internet access. I've tried restoring to factory settings, but that won't work either. Is there any way to fix this? if you have any idea for our Netgear router

    Which router is this? Firmware on it?

    What modem are you connecting to?  (model number and firmware)

    ISP? 

     

  • Orbi-Roc's avatar
    Orbi-Roc
    Luminary
    May 10, 2019

    Hi AnderwDavis 

     

    Your Netgear A6200 is a WiFi adaptor, which is meant to be used with computers and laptops that do not have WiFi technology on-board. In order for your adaptor to work on your laptop/computer, you still need a WiFi router which in turn would have to be connected to your internet source (e.g. a cable modem.)